Refund policy

If you’re not satisfied with the quality of the products you received, get in touch within 30 days of receiving the item and we’ll do everything we can to investigate and find a solution. 

If your claim is validated by our quality assurance team, we will be happy to send a complimentary replacement order to you as quickly as possible.

Refund

We'd much rather fix any problems and send a replacement order to make sure you are happy with your order.  If that's not possible or you can't wait for a new order to arrive, please indicate that when you reach out to us and we'll give you a refund.

Color consistency

We use the same print machines, paper types, and work processes at our print partners to minimize color variations. Having said that, printing is a chemical process and 100% consistency cannot be achieved. Multiple factors influence the color, consistency, and final result: machine type, machine settings, fabric types, humidity in the room, when the machine was last cleaned, just to mention a few examples. Color variations that may occur due to the above-mentioned reasons lie within acceptable tolerance levels and are not covered under our quality guarantee.

Size Guide

Measurements are provided by suppliers and garments may run smaller or larger with a difference of +/- 2.5cm (1 in)". This means that the T-shirt you will receive may be smaller or larger than the actual size chart.

Defective or damaged products

If you receive defective or damaged orders, such as damage to the delivered products, errors in the number or quantity of the delivered products, or lack of quality of the delivered product. Should you want a replacement, we will cover the costs of the new order.

Wrong Address

If you provide an address that is considered insufficient by the courier, the shipment will be returned and disposed of safely. Should you want to submit a new order with an updated address, you will be liable for the costs of the new order.

Rejected by the Recipient

If you reject the shipment during the delivery, the shipment will be returned and disposed of safely. Should you want to submit a new order with an updated address, you will be liable for the costs of the new order.